Refund policy

We want you to be happy with your purchase.

Returns

  • Returns are accepted within 14 days of delivery

  • Items must be unused, unworn, and in original packaging

  • Proof of purchase is required

Non-Returnable Items

  • Clearance or final sale items

  • Used or damaged items not caused by shipping

Refunds

Once your return is received and inspected, refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

To start a return, contact us at iceforge7@outlook.com

Need assistance? We're here to help.
If you have any questions about your order, our products, shipping, or returns, please contact us using the details below:

Phone: +1 905-882-4295
Email: iceforge7@outlook.com
Business Address: 1431 Parkinson Rd, West Kelowna, British Columbia, V1Z 3M6, Canada