Frequently Asked Questions (FAQs)

Last updated: December 30, 2025

How can I contact you? You can email us at iceforge7@hotmail.com or call us at +1 725391969.

SHIPPING How much is shipping? Shipping is Free for all orders, with no minimum spend required.

How long will it take to get my order? Most customers receive their orders within 3–6 business days. This includes 1–2 days for us to process the order and 2–4 days for the carrier to deliver it.

Do you ship internationally? Currently, we focus on providing the best possible service to our primary regions. Please check the checkout page to see if your specific country is eligible for delivery.

RETURNS & REFUNDS What is your return policy? We offer a 30-day return window. Returns are Free, and we do not charge restocking fees. Items must be in original condition with packaging.

How do I start a return? Simply email iceforge7@hotmail.com with your order number, and we will send you a pre-paid return label.

When will I get my refund? Once we receive and inspect your item, refunds are processed within 10 business days back to your original payment method.